Top 10 Things I Learned during
my first week at the TitaNet Help Desk
Users don't like being spoken
to in Pig Latin (uzzy-scay?)
The average user thinks that
USB, IDE, and PCI are government agencies
Dilbert is pretty well-off
There is no way to convert the
following to something that Novell Netware understands:
kill -9 `ps -augx | grep $LUSERNAME | awk '{ print $2 }'`
At $5.50/hour, we're horribly
underpaid
It's immoral to lock people out of
their accounts for pissing you off
Professors are gods. We are
grunts.
"How do I turn on my computer?"
Kate McLaughry needs a vacation
Users forget passwords.
More than once. A day.